Scheduling Appointments:
We realize that our patient's time is valuable and we make
every effort to see patients at their scheduled time. However,
occasionally our office falls behind schedule. We ask for
your understanding, we also ask that patients provide as much
advance notice as possible when running late for an appointment
or when needing to cancel an appointment. With this advance
notice, the time can be scheduled for another patient.
Office Hours
Our office is open Monday to Friday from 9:00am - 5:00pm.
Our office works by appointment. Patients cannot be seen on
a walk-in basis, since we cannot guarantee that a physician
will be on the premises at all times.
We ask that you please schedule your return visit when you
check out. If you are unable to schedule at that time, you
may call the office during normal business hours to schedule
your follow-up appointment. Since the physicians split their
time between the office and the hospitals, we ask that you
call 3 to 4 weeks in advance to schedule a routine or follow-up
appointment. This will assure your being able to see the physician
of your choice at a time convenient to you.
What to bring to your appointment?
If you are a first time patient, please plan on arriving early
in order to complete a Patient Registration Form, if you have
not already done so. Also, please bring the following items
to the appointment:
Insurance card/cards
Referral forms (if required)
List of all prescriptions and over-the-counter medications
that you are currently taking.
Any required co-payment.
Pertinent medical and surgical history information and other
pertinent medical records if available.
Office Fees
Payment is required for professional services at the time
they are rendered. If you are covered by Medicare, a PPO (preferred
Provider Organization) or an HMO (Health Maintenance Organization),
copays and /or coinsurance payments are due at the time of
service. Please read our financial policy carefully for further
information.
Insurance Information
We are a participating Medicare Provider. We accept assignment
of all Medicare benefits. As a courtesy we will file your
supplementary insurance. You may still be responsible for
your Medicare deductible dependent on the requirements of
your supplementary policy.
Patients that are members of an HMO need to bring a referral
from their primary care physician authorizing their office
visit and/or testing. Patients who fail to do this cannot
be seen. We will be happy to reschedule your appointment so
that you can obtain the necessary authorization. Obtaining
this authorization is your responsibility.
Please Note: Florida Cardiology, PA participates in a variety
of plans and there are many differences within those plans.
Our staff does their best to keep abreast of what the different
plans cover. However, due to constant changes with (deleted
the) insurance coverage, it is ultimately your responsibility
to know what your insurance plan covers. If the insurance
company does not pay the full balance or denies the claim,
(deleted then) any unpaid balance is due within thirty (30)
days following the appointment.
Please call us with any questions regarding which insurance
plans we accept or other billing concerns. Insurance coverage
and benefit questions should be directed to your insurance
company. It is your responsibility to notify us of any changes
in your insurance plan.
Cancellations
If you must cancel an appointment, please call our office
as soon as possible. Appointments for Nuclear testing must
be canceled 24 hours in advance or there will be a charge
for radionucleide agents (medication).
Phone Calls
Our physicians at Florida Cardiology, PA are on call for emergencies.
In life-threatening situations, please call 911. All other
urgent calls may be placed to our local offices. Please limit
after hours calls to true emergencies. Routine and administrative
calls are best handled during normal business hours when office
staff is available.
When you call our office you will have the option of utilizing
our automated system and leaving a message for the appropriate
department. If your need is immediate, you may speak with
our receptionist and she will take your name, number and a
brief description of the reason for your call. This information
will then be given to the appropriate person and your call
will be returned before the end of the day.
If the nature of your call is medical, the clinical staff
may return your call to gather more information in order to
allow the physician to review your case more thoroughly and
then inform you of the physician's recommended course of action.
Prescription Refills
It is preferred that you call your pharmacy for medication
refills. If there are no refills left on the prescription,
the pharmacy personnel will contact our office. This will
expedite the processing of your request.
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